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The Hidden Cost of Outdated Technology: Employee Experience and Retention Under Threat
New research released by Pegasystems has brought to light a critical, often overlooked consequence of maintaining legacy technology within organizations: its profound negative impact on employee experience and retention. Beyond the readily quantifiable effects on enterprise efficiency and workforce productivity, the study reveals that outdated systems are actively eroding employee morale, fostering frustration, and even […]
The Next ANA CEO Will Have to Face Down The Threat of AI
When Bob Liodice first walked into the offices of the Association of National Advertisers (ANA) for an interview 31 years ago, the advertising landscape was a radically different frontier. At the time, the organization was a struggling trade group with a mere $28,000 in the bank, and the primary tools of the trade were physical. […]
